Useful Info

  • Frequently asked questions

  • Guest testimonials

  • Arrival and departure

  • Safety and security - is Ibiza safe?

  • Villa rental scams

  • How to check if a villa company is safe and legal

  • Accident Damage Waiver & Security Deposit

  • Our Company

  • Our Team

  • Lease your villa to us

FREQUENTLY ASKED QUESTIONS

Frequently asked questions - Ibiza Villas 2000

Why book on Ibiza Villas 2000?

For further information about our Ibiza villas to rent, what we offer and for help with booking, read some of the frequently asked questions that our customer often come to us with.

Booking a villa in Ibiza is a big investment, so it’s completely understandable that you will want to make sure everything is just right before going ahead with your reservation. We are happy to provide as much information as you need, to assure you that our service is of the highest quality, leaving you to look forward to your upcoming stay with us.

Here we have detailed some of the frequently asked questions that our customers come to us with. However, if there is something you would like to know that isn’t listed here, please do not hesitate to get in touch with our team.

TESTIMONIALS

Ibiza Villas 2000 - Client Testimonials

Verified client testimonials about our villas, our service, and our team.

We’ve been assisting our guests in choosing the best villas in Ibiza for them where to spend their most unique vacations. Read on and find out what some of them have to say about our services and their experience.

We had an excellent experience staying at Villa Tom in Ibiza. The villa was great and the team at Ibizavillas were brilliant throughout the process.Will definitely book with them again and plan on doing so next summer. Highly recommended!
Tom Settle
11:12 03 Aug 20
Everything about renting this villa was perfect from start to finish, we will definitely be back!
Lynne Paddon
10:08 02 Oct 19
Best decision we ever made!We recently booked this Villa as our home base for the 10 days we spent in Ibiza for a wedding based off of the photos provided but most importantly the conversation with Jacs we had on the phone. We had heard a lot of bad stories about being "cat-fished" with great deals in Ibiza and she was able to answer all our worries with such confidence and ease we booked immediately. Nothing could have prepared us for our amazing villa for the10 days we stayed in Ibiza. It exceeded our expectations in every way. 5 bedrooms, 3 bathrooms and the pool and BBQ area easily fit 5 adults and 2 children. With more space for those that couldn't make it back to their massively over priced accommodation due to some amazing parties we threw. And still more space. We had 7 cars comfortably parked at one point on the premises again with more space than we could have used. And the views. Day time or night time the views from the property were amazing. Sun all day that wasn't blocked by buildings or too noisy like it is in the hotels.The drive into San Antonio took less than 10 minutes in our car. A taxi less than €10. I personally had more free time than the bride and groom and was able to see most major points of the island with 30 minutes of driving to any destination from the Villa. Things I wouldn't have been able to do as easily if we didn't have the space for all the vehicles.The price and location were well worth the decision by themselves. But we had a giant cherry on top of the proverbial cake.Jacs and her team were unbeatable.As soon as we arrived everything went smoothly. Jacs had her amazing experience at our service. From her knowledge of The Island, both family friendly and for adults were second to none. As the best man she was even able to get someone to drive to the Villa and steam iron the Bride's and bridesmaids dresses within hours of me asking her for help. Something that was well and truly above and beyond. Something you rarely experience in customer service anymore. We felt so at ease with her and the way she solved every problem we had as first timers to Ibiza. It made everything that level of special we could never thank her and the team enough for.The wedding was amazing, the weather so beautiful and this was all enhanced by our choice to stay with Jacs and her team in this perfect location.So wether you're a group of people looking for the perfect place to relax and unwind and or party, or family looking to enjoy Ibiza. This Villa is worth every penny. And as a salesman for 16 years this deal felt like a steal. It cost us less and gave so much more compared to nearly 6 months of research before we made our decision and all this staying only 10 minutes away from San Antonio city centre.Thanks heaps Jacs. We will 100% make you our first point of contact for any accommodation we need in Ibzia again.
theoneshaunclarke
05:53 02 Oct 19
Absolutely amazing and trustworthy company!! Thirteen of us stayed in Villa Bruno, originally we were meant to be staying in villa Alberto. Unfortunately, the owner had sold the villa 3 weeks before we were meant to be arriving. At first we were quite skeptical and disappointed but realised it was not the company fault as it is down to the owner for breaking the contract. The villa kindly offered us "mixed drinks" which turned out to be a fridge full of alcohol... so we were very impressed when we arrived. As well as this, they granted us an earlier check-in and a late check out as a way to compensate our situation. The communication was excellent with the staff, especially Jacs who saw to it that anything we needed was acknowledged and resolved. The only bad thing I can say about this villa is that the pictures need to be updated on the website! It is so beautiful and the pictures do not do it any justice. Also it is a nightmare getting taxis in San Joesph and other villa areas that aren't in the towns. So just keep that in mind if you're going with a big group, we went with radio taxi's but they were really rude and hung up on us a lot because we had to keep asking where they were or to send more taxis. Overall, we had the best holiday and we will be booking with Ibiza villas 2000 next time we return to the magical land of Ibiza.
Sophie Heaton
20:41 30 Aug 19
Great villa and very helpful team on hand to answer our questions
Jamie Wright
06:17 17 Aug 19
Beautiful Villa. Jacs , our operations rep who sorted everything for us ,was absolutely wonderful and made sure everything was as it should be and went out of her way to help. Hope I can come back soon!!
vicki taylor
13:16 22 Jul 19
Villa Alexa is just ideal for what we needed, the highlight was the staff and communication through out. Nothing was too much trouble. Special mention goes to Jacs who was an absolute star and made my holiday perfect.
John Green
16:41 25 Jun 19
Excellent from start to finish. All of my questions from prior to booking, to payment times all the way through to transfers and arrival were answered promptly and effectively.The pre arrival shopping option is a great idea and saved us looking around for a shop at 9pm when we arrived! Location was good, 10 minute walk from bars and beach. The villa, although quite basic, was extremely clean and well kept and perfect for what we were looking for with the added bonus of extra security measures for when we were out.Transfers were on time, friendly and in luxury Mercedes mini buses! Jacs was excellent and extremely helpful throughout our stay. I had a couple of questions regarding location, taxis and safes all of which were answered within minutes of asking. She even dropped off charcoal for the BBQ when I couldn’t find any on the shops.All in all we couldn’t have asked for a better service and location for our holiday and will definitely recommend to friends and family. Thanks again.Graham
Graham Baird
17:11 18 Jun 19
Just back from Villa Mestre. From first email to being in Ibiza Jac was amazing always keeping me informed and answering all my questions (and I asked a lot!!) Even when in Ibiza Jac was on hand and really cared that we all had an amazing time always with a smile on her face! Thank you so much from us all we will defo be using Ibiza Villas for our next girls holiday!! 100% an amazing well run company who genuinely care about their guests x x
Claire Lord
22:01 07 May 19
Absolutely blinding experience with Ibiza Villas and their hospitality on our stag do with 15 people. Couldn't recommend them more. Jacs was fantastic. Thanks!
Charlie Howes
13:07 18 Apr 19
Jacs was amazing from the start to the finish excellent in every way will definitely recommend an will be definitely be coming back again and again thank you for making are stay amazing. cheers Francis
Stu Coleman
14:18 08 Nov 18
Hi we have just returned (August 2018) from a fab holiday in Ibiza with Ibiza Villas 2000. Ibiza Villas 2000 facilitated this holiday for myself and my 4 children along with my sister’s family and my mother at the last minute after we had been the unfortunate victim of fraud. This company not only went the extra mile to put the smiles back on our children’s faces they have, without doubt, restored our faith in humanity so it is my pleasure to forward this review. We stayed at Villa Maria, Villa San Vincente and Villa Nieves and WOW they were all outstanding in every way! I have not seen Villas like this since I lived in Los Angeles. The team from Ibiza Villas 2000 were all wonderfully professional and I would like to express my personal thanks to Jaccs, Ilsa and Gary who went above and beyond to make our holiday thoroughly enjoyable. I can therefore, without reservation, recommend this company and the villas within their portfolio for a fab and memorable holiday in Ibiza ?Thanks again guys we will be back with you next year for sure !!Best wishes Steve and family Henley on Thames, Oxfordshire.
Stephen Pollard
15:22 05 Oct 18
I cannot thank the Team at Ibiza Villas 2000 enough!! They are all FANTASTIC!!! Despite falling victim to a holiday scam which resulted in me and my family (10 people including 6 children and my elderly mother) with no accommodation 1 week prior to flying out to Ibiza; they were the ONLY ones who genuinely seemed to care and bent over backwards to help us. They arranged for us to stay in 3 different villas over the two week period, at extremely short notice in peak season, and ensured that we all had the most brilliant holiday. The villas were all amazing and the service was top notch. I would definitely recommend this company and I wouldn't hesitate to book through them in the future. Thanks again for everything and for restoring my faith in humanity!!
Jenny Pollard
12:22 05 Oct 18
Strongly recommend this business really helpful, extremely accommodating and a great atmosphere at there rude cafe with foodninja kitchen. Perfect for those who have a day layover in Ibiza and want to relax, sleep, have a few drinks and play some games games to pass the day until your flight. Or finding somewhere to stay.
jack dickinson
14:34 26 Aug 18
Best villa company that I have ever used!Answered within minuets. If ever we needed anything they were straight there and always checking up on us! Used the company 2 years in a row and so trustworthy! Highly recommend! Also staff memebers were so helpful and made sure we felt safe and knew what we were doing!
katie alligan
14:30 25 Aug 18
Brilliant experience from start to finish! The staff were fantastic and exceptionally helpful especially Jacs. The Villa was incredible and i couldn't find a negative thing to say about it. Would highly recommend booking with Ibiza Villas 2000, they won't disappoint!
Dean Little
11:55 15 Aug 18
Great outdoor area, fantastic views and pool was beautiful! inside is more traditional, but other areas in the villa are modern. Great size for large groups even though we were a family of six!
carolyn foster
14:39 02 Aug 18
Our rep Jacs was a star from start to finish , everything was easy from pre travel advice to key collection and Support during the stay. The Villa was excellent, in a great location within easy reach of everything we needed to ensure our holiday was superb and went without a glitch. The Villa pool was excellent , vast outside spaces and the rooms were well equipped. I’d highly recommend the Ibiza Villas team and in particular Jacs , we will be back but we may need a bigger Villa !! ?
Johnny Mac
16:49 30 Jul 18
11 of us visited Villa KM2 for my hen do and could not have enjoyed our stay more. Ibiza Villas 2000 arranged for food and drink to be at the villa on our arrival and could not have been more helpful with advising us on travel arrangements and activities to do. The villa was absolutely stunning - especially the pool area. Would recommend 100%!
Victoria Alexander
09:35 21 Jul 18
Amazing villa and an absolutely outstanding team to deal with. Jax, who I dealt with, was always contactable and was such a joy to meet. I would highly recommend using this company for villas in Ibiza. The villa was just beautiful.
Lucy Kinsella
15:15 22 Jun 18
Stayed here for my hen do in May 2018 and well what can I say it was absolutely gorgeous. There were 12 of us there and there was so much room for us, we all loved the villa, the pool and the surroundings. Def recommend getting the shopping and drinks package as it done us for the 3 days. Arrival and departure instructions we great very simple and Jacs and the team were amazing would love to come back with friends or family and will highly recommend and use the company again. Thanks so much again for the best time.
marli taylor
19:52 21 Jun 18
Very helpful staff, always willing to help me and answer my questions. Villa we rented was great for our group, will be using again.
Liam McMenamin
18:03 21 Jun 18
Recently stayed at villa tegui- i cannot recomend this place enough, its stunning! Really well equipped, plenty of space in and out, its just amazing! And the girls are fab, really easy check in, key collection etc! All felt really well organised and in hand! Thankyou so much!
Hayley Cornall
22:20 20 Jun 18
If you are looking to book a villa this summer or in the future I would 100% recommend Ibiza Villa 2000! From pre - arrival until check out the service was fantastic! We stayed in villa Tegui pictures on the site do not do it justice, it was the perfect location for a group of friends staying wanting there own space! It was a little further out than we expected but once you get your baring's taxis home were easy! The small cost of the accident damage waver was brilliant (much better option as most companies want large deposits on properties) as it covers you for all the small breakages which you do encounter such as broken glasses etc. Great service from Jacs and Ilse, they were always on call for any of those silly questions! 100% will be booking again with Ibiza Villas 2000
Bill Farmer
15:19 10 Jun 18
This holiday was absolutely amazing, from start to finish. On top of that the fantastic service before and after totally added to our experience. It was lovely to have such friendly and helpful assistance. The location and property were perfect. I would defiantly stay here again and look forward to booking our next holiday here in the future. Thank you so much x
Chloe Nash
17:53 20 May 18
The villa is amazing and was perfect for our hen/birthday weekend for 17 people. The villa is secure and has an alarm so don't be scared by previous posts. There is CCTV and if the alarm goes off, they ring the police straight away. Ibizavillas2000 staff are friendly and polite and very helpful. Any issues they will resolve straight away. It is a bit of a walk to the shop but taxis are cheap and you can be in playa den Bossa or San Antonio quickly by both taxi or bus. The villa is clean spacious and perfect for large parties. Definitely recommended. There are fruit trees in the grounds and would be perfect for large family holidays or large parties.
Laura Jones
16:09 15 May 18
Stayed in an incredible villa just outside of San An last month, all run through Ibiza Villas 2000! And it was nothing short of an amazing experience both before and after my visit.Complete reliability tied in with an amazing attitude towards their business.10/10
Gareth Elliot
16:09 02 May 18
Stayed in Villa Maria and I have to say it was one of the best holiday experiences I've ever had. The views from the villa were spectacular and all of the facilities were second to none. Jacs and the rest of the team at Ibiza Villas 2000 went above and beyond to make sure everything was perfect for us and our holiday went as smoothly as possible. Would definitely use again.
Graham Saunders
09:42 02 May 18
I've used Ibiza Villas 2000 twice now and they are the best on the island! Stayed in Villa Marie recently and last year in Villa Paquita, both were unreal. They guys are really friendly, can't do enough for you, really on the ball with check-ins and security, and deposits were always returned lighting quick. I will be using Ibiza Villas 2000 again this summer, and I would imagine quite a bit over the next few years. A+
Mikey Mooguire
09:38 02 May 18
We rented a villa from this company-cant recommend them highly enough. The pre -holiday service was great as was the service once in Ibiza. The Villa was fantastic and met all our needs. Will use again without hesitation.
Ferra BTN
15:04 23 Oct 17
We stayed in Villa Daniel which was more than big enough for the amount of people in our group. The location was great close to all amenities. Ibiza 2000 were great sorting things out for us ie taxi's etc to make our weekend go smoothly.
Nicola Oliver
13:51 08 Oct 17
Easy to book and kept in regular contact to arrange additional services such as early check-in and late check-out. Villa was a little dated but exactly what we need for a large group! Great pool area and plenty of living space. Thanks for a great experience.
Nicola Voyle
08:45 06 Oct 17
Great people to deal with and a great spot. The villa is perfect for a group. There were 9 of us but you could have many more without any bother. The pool is ideal to lounge around with friends getting over a heavy night. Highly recommended all round.
Matt Dunn
09:12 15 Sep 17
Had a very smooth, excellent service from Ibiza Villas 2000. The level of communication was perfect and during our time at the villa Jacs was particularly great at helping us arrange transport. Will be using them again for my next visit to Ibiza. really recommend them and the Villa. Thanks Ibiza Villas 2000
Nicole Kite
15:27 08 Sep 17
Twenty of us stayed at Villa Maria for a stag weekend at the end of May. It was perfect, loads of space inside and out. Beds were comfy and the villa was clean. On the main bus route into town and easy to flag down taxis. Were able to make as much noise as we wanted before heading into San Antonio.Staff at Villa 2000 were really nice and helpful, I'd definitely go back with the lads or with Families.
David Shiels
12:21 12 Jun 17

ARRIVAL & DEPARTURE

Ibiza Villas 2000 - Arrival and Departure

Normal check-in time is 4 pm and check-out is at 10 am unless otherwise arranged with our Operations Team. Our team will contact you at least 2 weeks before arrival to inform you of your check-in procedure at the villa and location of the keys.

The lead client will be required to complete a simple registration form to validate the Villa insurance. We will need to collect the locally charged ECO tax of €2.20 per person per night and will also need to collect everybody’s names and Passport numbers if they have not been entered onto your booking details prior to arrival. This is a legal requirement, the same as when you check into a hotel, so please ensure you have your Passports ready at check-in.  We can arrange a transfer to your villa if required and If you are arriving late at night, please make sure you let us know in advance so we can make arrangements for the secure handover of your keys.

It is your responsibility to remove daily rubbish from the premises. In Spain, all rubbish is taken to centralized bins which your villa rep will point out to you at check-in.  Many clients do not have a car, therefore, we can offer a Rubbish Collection service for just 75 euros for stays of 1 week or less which your villa rep will collect on arrival at the villa.  If you do not wish to use this service, you will be responsible for removing all rubbish and we will require a credit card at check in to pre-authorize 100 euros in the event of any rubbish being left at the premises. This amount will only be taken if any rubbish is left at the villa.

SAFETY AND SECURITY - IS IBIZA SAFE?

Ibiza Villas 2000 - Safety and Security - Is Ibiza Safe

One of the most common questions we hear from first time visitors to the island is often “Is Ibiza Safe?”

All of the Ibiza Villas 2000 team live in Ibiza all year round with our families, and have done so for many years. We know from experience that the island is generally a very safe place, with a fantastic community spirit among its diverse population.

Ibiza is generally a really safe and friendly place to enjoy your holiday and has a lower crime rate than many other parts of Spain. Staying safe in Ibiza is really only a matter of common sense; not bringing vast amounts of cash or valuables, using the safety deposit boxes provided for smaller items, passports, etc, and securing your villa properly. 

VILLA RENTAL SCAMS

Ibiza Villas 2000 - Villa Rental Scams

Your booking is safe with Ibiza Villas 2000

In recent months there has been a great deal of coverage in the UK media about villa rental scams, where people have unwittingly handed over large amounts of money to secure a villa that either does not exist or is not for rent by the person the money has been paid to. This doesn’t only happen in Ibiza of course, but in all lucrative villa rental markets across Europe. Villa rental scams are on the rise.

Ibiza Villas 2000 have been operating in Ibiza for 20 years. During that period we have looked after over 100,000 guests in our villas. All of our villas are either owned or leased by our company. We do not operate on an agency basis. We pay for all our villas upfront at the beginning of the season and hold exclusive contracts on the properties which means no one else can rent them without coming through us first. We know all our villas inside out and are more than happy to talk to you over the phone about them, not only to help you make your choice but for you to feel reassured that you will get the villa you are paying for!

HOW TO CHECK IF AN IBIZA VILLA RENTAL COMPANY IS SAFE & LEGAL?

Ibiza Villas 2000-Ibiza villa rental company

How to check if an Ibiza villa rental company is safe and legal is becoming increasingly important.

Like any popular tourist hotspot, Ibiza attracts all kinds of folk. Mainly, our beautiful island attracts good, honest people, coming over to the island for their precious holiday having grafted and saved to make it happen.

The flip-side of that are the small, but rotten apples that without prior warning, can spoil the whole cart. Scurrilous characters that seek to cash-in on the huge popularity of destinations such as Ibiza, by setting up scam websites, claiming to offer Ibiza villas for rent which in reality, the scammer has no access to. Every year, people are scammed out of their hard-earned savings. Paying deposits for their dream villa rental, only to arrive at their holiday destination and find that in fact, the villa was never booked, their deposit has vanished and they are completely stranded with nowhere to stay. Heartbreaking.

If the villa rental company is legal and registered with the Ibiza Villa Association (AVAT – Asociación de Viviendas Turísticas Vacacionales) then the website will display the AVAT logo on their website, just like you can see on the footer of every page on our website.

ACCIDENT DAMAGE WAIVER & SECURITY DEPOSIT

Ibiza Villas 2000 - The Accident Damage Waiver

The Accident Damage Waiver

The Accident Damage Waiver (ADW) is a unique product which replaces our security deposit. We’ve been operating the security deposit for the last 17 years and have found that it causes more harm than good. Click learn more to see a few of the reasons why:

  • Group leaders spend too much time collecting payments from their group towards the security deposit.
  • Large deposits are often an unwelcome, hefty, extra expense for guests who would rather have the cash to spend on holiday.
  • When there is a problem and we have to deduct money, this can cause disagreements and bad feelings.
  • We want everyone to return home happy, sometimes a deduction from the security deposit can spoil your holiday. This is the last thing we want.
  • Management of the security deposit is huge. Collection, administration and refunding the deposit takes a long time.

OUR COMPANY

Our company Ibiza Villas 2ooo has been operating in Ibiza for fifteen years.

Our company Ibiza Villas 2ooo has been operating in Ibiza for fifteen years.

We are not a villa agency; all of our villas are either owned or leased by our company on exclusive contracts which we pay for upfront at the beginning of the season. This means that as an Ibiza Villas 2000 client, you will be renting a villa that is owned or legally leased on a fully guaranteed contract.

You may see some of our properties for rent elsewhere, as we are happy to work with a close and trusted group of reputable villa agents, but no one can confirm a booking in one of our villas without going through us first.

All of our villas are registered with the Tourist Authorities in Spain and every part of our business abides by the UK and Spanish law meaning you can book with confidence and your booking is safe with Ibiza Villas 2000.

OUR TEAM

Ibiza Villas 2000 - Ibiza Villas 2000 Team

Passion for customer service

We are all very proud to be part of the Ibiza Villas 2000 team, a local, trusted family business with a solid 20-year history on the island. As permanent, all-year-round Ibiza residents, we have over fifty years of experience of living and working in Ibiza between us. Yes, ladies and gents, we really know our island well. Go ahead, ask us anything!

We’re from backgrounds ranging from corporate finance to teaching and everything in between. What we all have in common is a deep love for Ibiza & a near obsession for delivering the very best in customer service.

We welcome more than 10,000 guests to the island each year, who come back to stay in our great value Ibiza villas time and time again. With the help of our loyal seasonal staff who join us every summer, together, we’re passionate about making your Ibiza villa holiday the very best that it can be.

LEASE YOUR VILLA TO US

Own a Ibiza Villa? Lease your villa to us - Ibiza Villas 2000

Turning your Ibiza villa into a profitable holiday rental. We make it possible!

We are all very proud to be part of the Ibiza Villas 2000 team, a local, trusted family business with a solid 20-year history on the island. As permanent, all-year-round Ibiza residents, we have over fifty years of experience of living and working in Ibiza between us. Yes, ladies and gents, we really know our island well.

Lease your Ibiza Villa to us, we are always looking for new villas to add to our portfolio. If you own a villa in Ibiza that you would like to talk to us about renting for you, please contact us using this form.

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