Booking Terms & Conditions for Ibiza Villas 2000
Ibiza Villas 2000 Booking Terms and Conditions are subject to change without notice.
These website terms and conditions constitute the sole record of the agreement between you and The Property Management Company in relation to your use of the website. Neither you nor The Property Management Company shall be bound by any express tacit or implied representation, warranty, promise or the like not recorded herein. Unless otherwise specifically stated these website terms and conditions supersede and replace all prior commitments, undertakings or representations, whether written or oral, between you and The Property Management Company in respect of your use of the website. The Property Management Company may at any time modify any relevant terms and conditions, policies or notices. You acknowledge that by visiting the website from time to time, you shall become bound to the current version of the relevant terms and conditions (the “current version”) and, unless stated in the current version, all previous versions shall be superseded by the current version. You shall be responsible for reviewing the then current version each time you visit the website.
This website is operated by Babalia BV in its capacity as disclosed booking agent for MRLP Rentals SL. Babalia BV is not the owner, manager or supplier of the accommodation.
BOOKING TERMS & CONDITIONS
Ibiza Villas 2000
These Booking Terms & Conditions are subject to change without notice. By making a booking via this website, you agree to be bound by the version in force at the time of booking.
1) PARTIES & LEGAL STATUS
1.1 Booking Agent
Babalia BV
Registered address: 15 Reguliersgracht, 1017 LJ Amsterdam, The Netherlands
VAT No: NL865903360B01
Babalia BV operates this website and acts solely as a disclosed booking agent on behalf of MRLP Rentals SL.
1.2 Property Manager & Accommodation Provider
MRLP Rentals SL
Registered in Spain, with registered office at 58 Avenida Espagne, Ibiza 07800
B57974438
CENTRAL DE RESERVAS RGE CR-0120-E – COMERCIALIZADOR DE ESTANCIAS TURÍSTICAS 12752
MRLP Rentals SL is the property manager and supplier of the accommodation services.
1.3 Contracting Party
All accommodation contracts are concluded directly between you (the Guest) and MRLP Rentals SL.
Babalia BV:
- Is not the owner of the villas
- Is not the property manager
- Is not the supplier of the accommodation
- Is not a party to the accommodation contract
Babalia acts solely as booking and payment collection agent.
2) ROLE OF BABALIA BV
Babalia BV:
- Operates and controls the website
- Facilitates bookings
- Processes payments on behalf of MRLP Rentals SL
- Issues booking confirmations as agent
Babalia BV does not:
- Provide accommodation services
- Control or manage the villas
- Assume responsibility for the performance of the accommodation
- Act as principal in the rental agreement
Payment made to Babalia constitutes payment to MRLP Rentals SL.
3) FORMATION OF CONTRACT
A binding contract for rental of the villa is formed exclusively between you and MRLP Rentals SL when a written booking confirmation is issued.
The person signing the Booking Form is responsible for:
- Full payment of the rental
- Compliance of all members of the party with these Terms
Bookings cannot be accepted from persons under 18 years of age.
MRLP Rentals SL reserves the right to refuse any booking.
4) PAYMENT TERMS
- 30% non-refundable deposit required to secure booking.
- Balance payable 10 weeks before arrival.
- Bookings made within 10 weeks of arrival require full payment at time of booking.
- Failure to pay on time constitutes cancellation.
All payments are collected by Babalia BV on behalf of MRLP Rentals SL.
Babalia does not hold funds as principal and acts only as collection agent.
5) PRICE
Prices are quoted in Sterling unless otherwise stated.
The price excludes:
- Tourist Tax / ECO tax imposed by Spanish or Balearic authorities
- Cleaning (added as separate charge)
- Optional services
All such charges are payable to MRLP Rentals SL or relevant local supplier.
6) ACCIDENTAL DAMAGE WAIVER (ADW)
The Accidental Damage Waiver is administered by MRLP Rentals SL and covers accidental damage up to £1500 per villa per group.
The ADW does not cover:
- Malicious damage
- Pool contamination
- Police fines
- Noise fines
- Extra cleaning due to excessive dirt
- Anti-social behaviour
MRLP Rentals SL reserves the right to authorise €125 at check-in.
Babalia BV accepts no liability relating to villa damage.
7) ALTERATIONS OR CANCELLATION BY MRLP RENTALS SL
In the unlikely event MRLP Rentals SL must alter or cancel a booking:
- A similar villa in a similar price band will be offered.
- No refunds are guaranteed unless legally required.
- Villas are privately owned properties and may be withdrawn from rental.
8) CANCELLATION BY YOU
Cancellation must be in writing.
- 10+ weeks before arrival: deposit forfeited.
- Within 10 weeks: 100% payable.
- Moved reservations remain subject to original contract terms.
No refunds unless required by law.
9) COVID OR GOVERNMENT RESTRICTIONS
If Government restrictions prevent travel to Spain:
- Reservation may be moved to a later date.
- Alternative villa in same price band may be offered.
- Credit notes may be issued.
- No cash refunds unless required by law.
PCR tests or quarantine requirements do not constitute travel prohibition.
10) VILLA REPRESENTATION
Descriptions and images are provided in good faith.
MRLP Rentals SL may make reasonable changes to:
- Furniture
- Fixtures
- Amenities
- Equipment
Babalia BV is not liable for property specifications.
11) Number of People using the Villa
Only those persons named on the booking form may use the property without prior arrangement. The number of people staying at the property must not exceed the number of sleeping places indicated in the advertised material, except in the case of infants under two years of ages or written consent from The Property Management Company. The Property Owner and the manager reserves the right to revoke the booking at their sole discretion. This means should we discover more people in the villa than appears on the booking form we have the right to cancel the booking and evict the group immediately or apply a surcharge payable immediately.
12) Access
The Property Management Company or his/her representative shall be allowed free access to the Villa, owned by The Property Management Company at any reasonable time during any holiday occupancy for the purposes of inspection and maintenance.
13) Arrival and Departure
You must arrive after 16:00 on the holiday start date, and the accommodation must be vacated by 10:00 on the last day unless otherwise specified by the Property Management Company in writing. If these times are difficult please advise when you are booking. If your arrival is delayed please inform the Property Management Company so that suitable arrangements can be made for entry to the Villa.
14) Pets
Pets are not allowed without prior written permission of the Property Owner. You may be asked to pay a security deposit.
15) Your Responsibilities
You must keep the Villa (holiday accommodation) and all furniture, fittings effects, facilities and equipment in the same state of repair and condition as at the commencement of your holiday or stay. You must leave the Villa (the holiday accommodation) in the same state of cleanliness and general order in which you found it. You are responsible for all damage or loss which occurs to the property or its contents during your occupation and will be responsible for paying appropriate compensation to The Property Management Company in the event of breakages or damage. You must not allow any illegal activities or illegal substances in the premises. You must recognize local noise restrictions, for instance no music outside after 11pm and before 8am. Clients may not bring their own, or externally hired, professional music equipment or amplification devices; these are strictly prohibited. Failure to comply will render the contract null and void and can lead to eviction from the villa, with no reimbursement of monies paid. Clients are also responsible for any local fines for noise or illegal activities. It is worth noting the fine for noise is between 600 euros and 12000 euros. The normal fine is 6000 euros.
16) Complaints
In the unlikely event that you are disappointed with the Villa, you must contact the Property Management Company or local representative during your occupancy who will try to solve the problem. If after that you feel that the problems were not sorted out to your satisfaction please write to the Property Management Company within seven days of returning from your holiday at the Villa. If you vacate the property before the end of your rental period without our authorisation you shall lose any rights to compensation. We cannot accept responsibility for any retrospective complaints that have not been reported to us and documented during your occupancy.
17) Liability of us, The Property Management Company
We shall not be responsible for the death of, or personal injury of, you or any person named on the booking form or other person at the property unless this results from the proven negligence of the Property Management Company.
Any accidents which occur whilst you are drunk or under the influence of drugs are not the responsibility of the Property Management company or the owners. We shall not be responsible for any loss, breach or delay beyond our reasonable control, including though, but not limited to, act of God, explosion, flood, tempest, fire or accident, war or threat of war, civil disturbance, acts, restrictions, regulations, by-laws, or measures of any kind on the part of governmental or local authority, strikes. Lockouts, or other industrial actions or disputes or adverse weather conditions.
We cannot be held responsible for the breakdown of mechanical equipment, such as pumps, boilers, swimming pool filtration systems etc, nor for failure of public utilities such as water, electricity, wifi and TV signals and gas, or for any water wells or cisterns feeding the Villa.
We are not responsible for noise and disturbance originating beyond the boundaries of the Villa or anything which is beyond our control. We are also not responsible for any fines resulting from noise, parties or bad behavior imposed by the police or local authorities.
18) Cleaning
The property will be cleaned throughout at the beginning of the rental period and you must leave it clean throughout at the end of the rental period. Cleaning is not included in the rental price. A cleaning charge is added to the rental which covers the professional clean at the end of the rental period. If the property is left in an unacceptable condition and the cleaners require extra hours over and above the normal cleaning charge, the Property Management Company will charge the lead client for any extra costs related to cleaning and repairing the villa.
19) Behaviour
The person signing the contract is responsible for the correct and decent behaviour of his / her party. Should you and your party not behave in a decent and suitable manner the Owner, key holder, Property Management Company or Local Representative at his / her absolute discretion can ask you and your party to vacate the property without any refund in the price.
20) Staff
Cleaning staff or additional staff could be provided for an extra cost. Please give us as much notice as possible, but we cannot always guarantee availability. We accept no responsibility for additional staff or services. Any other arrangements you make between your staff or any other person or company providing services when you are at the Villa, are between you and your staff and we accept no responsibility for these services service provided and the terms on which they are provided.
21) Linen
Linen is included in the Villa, but it is advisable to take your own beach towels and cot linen. Linen is normally changed once per week. If you require more frequent changes there will be an extra charge.
22) Swimming Pools
The Swimming Pool will usually be closed in the winter months (November to March). If the rental falls within this period please check with us if the pool is open.
23) Photographs
Photographs taken at the Villa cannot be sold for profit without the permission of The Property Management Company.
24) Social Events
It is the policy of the Property Management Company not to allow social events and other functions (e.g. weddings, receptions or Blessing Ceremonies, large outdoor barbecue events etc) on the property without prior agreement with us, the Property Management Company.
25) Security and Valuables
Any valuables left at the property are at your own risk. The Property Management Company, local representative or agents are not responsible for your loss. As with all rental property in prime locations, there is a risk of burglary. The burglar alarms and any security must be activated. It is your responsibility to advise the Property Management Company immediately on arrival if any of the security systems or safety deposit boxes do not work. The property owner will take all reasonable steps to correct any fault but we cannot guarantee to fix the fault during your rental. We accept no responsibility for any loss, damage or consequential losses due to theft or any security related incident however caused. The safety deposit boxes are for the storage of cash, cards, passports etc. In most cases they are not large enough to store multiple mobile phones or other electrical devices. We strongly advise that clients do not bring such items with them, and we cannot be held responsible for their loss or damage should you choose to bring such items with you.
26) Insurance
It is a condition of booking that all members of your group are covered by a valid Comprehensive Travel Insurance policy. Please ensure you have arranged sufficient cover for any medical or injury costs and for all your personal belongings.
27) Problems and Faults
Please note: Any problems and faults in the villa, even matters concerning light bulb failure, should be reported to the local representative within a reasonable period of time, for instance 24 hours. We cannot accept retrospective complaints that have not been reported or documented during your occupancy of the villa.
28) Rubbish disposal
It is your responsibility to remove daily rubbish from the premises. In Spain all rubbish is taken to centralised bins which your villa rep will point out to you at check in. Many clients do not have a car therefore we can offer a Rubbish Collection service for just 125 Euros. Your villa rep will collect the payment on arrival at the villa. If you do not wish to use this service, you will be responsible for removing all rubbish and we will require a credit card at check in to preauthorise 125 euros in the event of any rubbish being left at the premises. This amount will only be taken if any rubbish is left at the villa.
29) LIABILITY
MRLP Rentals SL is solely responsible for:
- Provision of the accommodation
- Safety and condition of the property
- Compliance with Spanish regulations
- Handling complaints during stay
Babalia BV’s liability is strictly limited to:
- Proper processing of bookings
- Correct handling of payments as agent
Babalia shall not be liable for:
- Personal injury
- Property condition
- Utility failures
- Noise disturbances
- Police fines
- Acts of the property owner
- Events beyond its control
30) GOVERNING LAW
The accommodation contract between the Guest and MRLP Rentals SL is governed by Spanish law unless mandatory consumer law provides otherwise.
The booking agency services provided by Babalia BV are governed by Dutch law.
Jurisdiction shall be determined in accordance with applicable EU consumer protection regulations.
31) PRIVACY
Babalia BV processes personal data in accordance with its Privacy Policy. Payment data is processed securely via authorised payment providers.
We do not store personal and financial information in the process of payment, nor do we share this information with 3rd parties. For more information please read our Privacy Policy.
