We have replaced the traditional large Security Deposit payment with an Accidental Damage Waiver that is added to the cost of your villa rental and paid with your balance.
At Ibiza Villas 2000 we are constantly looking at ways to improve upon the service we offer our clients. The paying of large Security deposits is one area that our clients generally dislike and we have always tried to find a solution to this.
Managing the collection and refunding of the security deposit is time consuming, and charging against the security deposit can lead to disagreements and misunderstandings, and many clients find it an unwelcome extra payment to finance on top of their holiday.
With this in mind, we have replaced the traditional Security Deposit charge with an Accidental Damage Waiver (ADW) agreement.
For a non-refundable charge of £19.50 or equivalent in euros per person, payable with your balance, clients will be covered for any accidental damages that occur during their stay in the villa.
The ADW charge will cover you for any non-intentional breakages or damage to the Villa or its contents, up to the value of £1500 or €1800 per group. Any accidental damage or breakages must be reported while clients are in occupancy of the Villa.
We are confident that Ibiza Villas 2000 clients will find this new Accidental Damage Waiver preferable to having to lodge a Security Deposit of between £600 to £1500.
This far more manageable payment of £16.50 / 18.50 euros per person, provides peace of mind for the vast majority of our clients who treat our rental villas respectfully.
IMPORTANT The ADW will not cover clients for wilful, deliberate or malicious damages to the Villa or its contents, or for damages or breakages that are not reported during the clients’ occupancy of the Villa. It does not cover damage to the pool, or the cost of draining and refilling the pool due to broken glass or other items being found in the pool.
The ADW does not cover fines from the police or other Island Authorities incurred for any type of anti-social behaviour, illegal activity or complaints arising from noise or disturbance.
The ADW does not cover extra cleaning or rubbish removal costs if the Villa is deliberately left in an excessively dirty state.
Any charges the company needs to make due to any of the above circumstances not covered by the ADW, will be invoiced to the Lead Client after departure.
Full details of the Accidental Damage Waiver can be found in the Terms and Conditions on our website.
