RESERVE YOUR VILLA AND PAY YOUR DEPOSIT
When you have chosen your ideal villa and we have confirmed the price and availability, you must confirm that you would like to book it by return email. Please be aware that in the busiest booking periods, villas get snapped up very quickly so don’t leave it too long between receiving the price and availability and confirming that you would like to book, or someone else may grab it first! When you have confirmed that you would like to reserve a villa, we will send you our Terms and Conditions and an online booking form with details of how to pay your 30% deposit. This is an automated communication email so if you do not receive it immediately, check your Spam folder as some email programmes will filter it away from your Inbox. We can give you up to 3 working days to pay the deposit to secure your chosen villa. If you really need more time to arrange your deposit, make sure you get in touch straight away and and we’ll do our best to help you, but this may not be possible in peak booking periods – especially on the most popular villas.
Your booking is not confirmed until the deposit has been paid so do contact us immediately if you do not receive the Booking Form. Once the 30% deposit has been received the villa is yours! Details of how to make payments are including in your Booking Form. We accept payments via BACS bank transfer (directly into the L.P Rentals Ltd account) via a secure payment facility or by credit or debit card. Please note that if you are paying in euros, exchange rates and bank surcharges will apply. Please ensure you include your name and Booking Reference when sending payments. All payments you send will receive an automated acknowledgment from us when we have seen the payment arrive. All payments will be recorded and updated on your booking details. You can check your booking at any time by clicking on My Booking, which appears at the top of every page of the website, and entering your Booking Reference.
PAY YOUR BALANCE
The balance of your villa rental is due 10 weeks before your date of arrival. We will send you automated reminders of payments due. If you are booking a villa within 10 weeks of your proposed arrival date, the full balance is due immediately. In some cases we can give you a little time to pay the full balance, as long as you contact us and pay an immediate deposit. The balance can be paid by the same methods listed above. The balance will include the Accidental Damage Waiver charge of £14.95 or equivalent in Euros per person.
OTHER INFORMATION
Throughout the booking process we will send you payment reminders and other information that you may find useful regarding your upcoming holiday. When your balance is paid we will send you directions to your villa in both English and Spanish and information about your check-in. Don’t forget to bring this information with you! If you are arriving late at night please contact us so we can make arrangements for an ‘out of hours’ secure key handover.
Please feel free to contact us at any point throughout your booking with any questions or requests you may have.
